Medical Records Technician Team Lead

This position provides onsite team leadership to the Medical Records Technician (MRT) staff, and provides clerical and administrative support for the Medical Review and Program Integrity (PI) Departments.

In assuming this position, you will be a critical contributor to meeting CoventBridge Group's objective:  To provide services to our clients that exceed their expectations and contribute to improved health-care delivery by identifying and eliminating fraud, waste and abuse.

This position will report directly to the Scanning Manager, and will work in our Grove City, OH office.

Responsibilities:

• Oversee onsite organization of team workload, and communicate workload status and progress to the Scanning Manager
• Serve as mentor to staff in the absence of Scanning Manager
• Seek process improvements and make recommendations toward optimal Standard Operating Procedures
• Receive, process, and sort incoming medical records from USPS, FedEx, UPS, Fax, CD, flash drives, emails and assigned drives
• Open and correctly route all medical record receipts in accordance with distribution and workload processes.
• Scan records, upload CDs and other electronic media into the processing system
• Clean/organize each batch and perform quality checks per scan team procedure
• Facilitates the boxing of completed records for temporary onsite storage and timely destruction
• Retrieve records from storage for managers, clinical supervisors, report lists, and as directed by the Scanning Manager
• Assist with QC processes as assigned by the Scanning Manager
• Maintain a neat, organized work area
• Attend required education and training programs
• Comply with departmental policies and procedures, demonstrating leadership in MRT advancements and success
• Perform other duties as assigned by the Scanning Manager

Requirements:

• Knowledge of HIPAA compliant medical record processing/procedures
• Keen attention to detail
• Must be able to lift and move boxes repetitively weighing up to 40 (forty) pounds
• Proficient with Microsoft systems including Word, Excel, and Adobe
• Ability to work productively with others in a team environment
• Familiar with department required equipment (computers, copiers, fax machines, scanners)
• Ability to perform record imaging after training
• Record filing and retrieval

Educational/Experience Qualifications:  

• High School Diploma or G.E.D. equivelant
• Prefer 1 year of experience in handling PHI and medical records in a HIPAA compliant environment
• Prefer 1-2 years of experience in a leadership role on a project and/or team

• Medical, Dental, Vision plans
• Life, LTD and STD paid by the employer
• 401(k) with company match up to 4%
• Paid Time Off and company paid holidays
• Tuition assistance after 1 year of service

The salary range for this role is $52,000 to $58,000 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.     

About Us:

CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs.  With offices in the UK and U.S. the company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug free workplace.

CoventBridge is committed to the full inclusion of all qualified individuals.  As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations.  If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.

UPIC